Privacy Policy
Effective Date: November 11, 2025
At Deliberate Decisions, your privacy is a priority. We handle personal information with integrity, transparency, and respect. We comply with British Columbia’s Personal Information Protection Act (PIPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and telecommunications industry requirements under A2P 10DLC for SMS communications.
This Privacy Policy explains how we collect, use, protect, and share personal information when you engage our services or visit deliberatedecisions.ca.
1. Our Commitment
We are dedicated to protecting your privacy. Whether you are a client, prospective client, newsletter subscriber, or website visitor, we handle personal information responsibly and maintain safeguards to prevent unauthorized access, misuse, or disclosure.
2. Definitions
Business Contact Information: Work-related details (e.g., name, title, business email, phone, and address).
Employee Personal Information: Employee data related to employment, excluding normal business work product.
Personal Information: Any information about an identifiable individual, excluding publicly available business contact details.
3. Accountability
We take responsibility for all personal information under our control, including information handled by approved third-party service providers acting on our behalf. Internal policies govern collection, access, retention, and disclosure.
4. Collection of Personal Information
We collect only what is necessary for legitimate business purposes, such as:
Contact details (name, phone number, email, address)
Project and service preferences (e.g., organizing goals, move timelines)
Communication preferences, including SMS and email opt-in consent
We generally collect personal data directly from you (e.g., inquiry forms, emails, phone calls, bookings).
5. Aggregate & Technical Data (Cookies and Browsing Information)
When you visit our website, certain non-identifiable data (e.g., IP address, browser type, pages visited) may be collected automatically to improve site performance, monitor usage, and enhance the user experience.
Our site may use cookies to remember preferences and personalize browsing. Cookies cannot access your hard drive or read stored files.
You can adjust your browser settings to block or restrict cookies.
For more information:
Learn about Google Analytics
Review the Google Analytics Privacy Policy
Read more about cookies at AboutCookies.org
6. Purposes of Data Use
We use personal information to:
Deliver professional organizing, move management, estate clearing, and downsizing services
Communicate scheduling, project updates, and service information
Provide SMS/email alerts (with your opt-in consent)
Improve website functionality, resources, and marketing effectiveness
Comply with legal and regulatory requirements
We do not sell or rent your personal information.
7. Consent
We obtain consent for the collection and use of personal information unless otherwise authorized by law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
8. Email & Newsletter Communications
You are not required to register or provide personal information to browse deliberatedecisions.ca.
When you voluntarily subscribe to our newsletter or request communications, we collect your name and email address to send updates, resources, and helpful tips.
By subscribing or providing your contact information, you consent to receive messages such as:
Appointment confirmations and reminders
Monthly organizing and downsizing tips and resources
All collected data is kept confidential and will not be sold, distributed, or shared for marketing purposes outside of the secure providers we use to deliver communications under confidentiality agreements.
Unsubscribe: You may unsubscribe from marketing emails or newsletters at any time by clicking the unsubscribe link, replying with “UNSUBSCRIBE,” or emailing [email protected].
SMS Opt-Out: If you receive text alerts, you can reply STOP to end SMS communications at any time.
9. SMS Messaging Program (A2P Compliance)
If you opt into SMS communications, you agree to receive service-related messages such as reminders, updates, and confirmations.
Program Name: Deliberate Decisions SMS Alerts
Opt-Out: Text STOP to unsubscribe (a confirmation message will follow).
Rejoin: Opt in again via our website or by request.
Help: Reply HELP or email [email protected].
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: Standard rates may apply; frequency varies.
Additional SMS Compliance Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Sharing with subcontractors in support roles (e.g., messaging platforms) is permitted under confidentiality agreements.
SMS opt-in data and consent will never be shared beyond what is necessary to deliver text message services.
10. Sharing of Information
We only share personal information when necessary:
With subcontractors or service providers (e.g., secure hosting, scheduling, communications) under confidentiality obligations
When legally required by law, regulation, or court order
For SMS services, with approved aggregators to deliver messages
11. Access, Accuracy & Corrections
You may request access to your personal information, and we will respond within a reasonable timeframe, subject to applicable law. You may also request corrections to keep your information accurate and up to date.
12. Retention of Records
We retain personal information only as long as necessary to fulfill identified purposes and comply with legal or business requirements. When no longer required, data is securely deleted or anonymized.
13. Security Safeguards
We use administrative, physical, and technical safeguards appropriate to the sensitivity of the information to protect personal data. While no system is completely immune, we continuously review and update our security measures.
14. Complaints & Dispute Resolution
If you have a privacy concern, please submit a written complaint to us. We will investigate promptly. If unresolved, you may escalate the matter to the Office of the Information and Privacy Commissioner for British Columbia (OIPC).
15. Children’s Privacy
We do not knowingly collect information from individuals under 18 years of age. Anyone under 18 should obtain parental or guardian consent before providing personal data.
16. External Links
Our website may include links to third-party sites. We are not responsible for their privacy practices or content and encourage you to review their policies.
17. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. In significant cases, we may notify clients directly.
18. Governing Laws
This Privacy Policy is governed by the laws of British Columbia and Canada, including PIPA, PIPEDA, and applicable A2P 10DLC requirements.
19. Contact Us
If you have questions or wish to exercise your privacy rights, please contact:
Deliberate Decisions
📧 [email protected]
🌐 deliberatedecisions.ca
Our Services
Whether you’re moving across town or into a new neighborhood, our packing and unpacking services save time and prevent damage. We handle delicate items, heavy furniture, and everyday belongings with care. Our team packs efficiently, labels clearly, and sets up your new space to match your preferences.
Home Organizing
Transform your space
with personalized organizing solutions designed to fit your lifestyle.
Decluttering & Downsizing
It's time to thrive in a space that fits you perfectly. Let us help you edit your treasures on your downsizing journey.
Move Management
Stress-free moving from start to finish from purging, packing to setting up your new home.
Estate Clearing
Relieve the burden and let us handle the care and clearing of your loved one’s home.
Contact Us
Start your project today.
Schedule a consultation and receive a clear plan within 48 hours.
Serving Delta, Ladner, Tsawwassen, and the Greater Vancouver area.
604.720.7781
Share a few details about your space and goals so we can get organized together.
Tailored Home Organizing
Downsizing
Smooth Moving Solutions
Estate Clearing
Client Testimonials
⭐⭐⭐⭐⭐
Jennifer and team helped our clients organize their place on a very tight schedule. They were so professional and made the process very seamless. Would highly recommend her and the team for any size job you may have.
Naoma Isobe
⭐⭐⭐⭐⭐
Jennifer and her team are fantastic!! We needed a lot of help and they far exceeded our expectations! The place looks so perfect I am more inclined to keep it nice and organized now. So thankful we found Deliberate Decisions! Thank you again Jennifer
Jenna Cox
⭐⭐⭐⭐⭐
I don’t know what I would have done without Jennifer and Deliberate Decisions. We had to move within one month. Her team made the packing so organized and as stress free as possible. They are extremely professional and really know how to pack. They are speedy too! Would highly recommend
Rita Thodos
This platform has completely transformed how we manage our marketing campaigns. The ease of use and powerful features have made a significant impact on our ROI.
The automation capabilities are incredible. We've saved countless hours and improved our customer engagement significantly.
The analytics and reporting features give us insights we never had before. Our conversion rates have improved by 40%.
As a small business owner, I was skeptical about investing in marketing tools. This platform has proven to be worth every penny.
The customer support team is absolutely amazing! They helped me set up my first funnel in just a few hours. My business has grown 300% since implementing this platform.
I love how everything is integrated in one place. From email marketing to appointment booking, this platform has streamlined my entire business operations.
Newsletter
Newsletter
Sign up to receive expert organizing tips, business updates, event announcements, and exclusive access to our giveaways!
Provide your email address to subscribe. For e.g [email protected]
Client Testimonial
We have had the support of Jennifer’s services for several years. She is efficient with her work to the point where when left in a room with an agreed upon plan, she accomplishes the tasks in record time. Her work ethic is highly developed, and she genuinely wants to make a difference in helping create healthy homes. Jennifer has a creative side that inspires how she offers ideas for esthetically pleasing furniture layouts. She is always punctual, and is an efficient communicator. Her methodology in approaching an organizing project is gentle, respectful, and inquisitive. “What is the purpose of this room? What are the must-keeps.” She honours sentimentality in objects, and shows consideration when we are exploring attachments we have to belongings. She does the heavy lifting of items, and keeps herself physically fit. She has brought order and kindness into our home with her skills and lovely character.
Cathy B.